November 16, 2020 

Re: COVID-19 Update

At Physical and Sports Rehab our motto is “Excellent Service and Care...Consistently”. We want to continue upholding that high level of quality to ensure that you receive the best care. 

With COVID-19 numbers increasing and the uncertainty of the pandemic upon us, we need to be mindful of how we are scheduling our patients and their sessions. As our valued patients, we want you to know that we are working diligently and expeditiously with our schedule to make sure that we can accommodate you in a safe environment. 

To adhere to the safety precautions regarding the pandemic, we want to remind everyone: 

• Wash your hands thoroughly 
• Utilize hand sanitizer, preferably at the beginning and at the end of your visit
• Wear your masks at all times within the clinic 
• Maintain a 6 ft distance when around other patients

We also want to remind our patients that we follow a strict 15-minute grace period policy. Please call the office ahead of time if there is a chance that you will be late so the front desk can determine whether you will need to reschedule your appointment. 

As space is limited within the clinic, we are kindly asking our patients to not arrive too early to your session and to also encourage accompanying guests to please wait outside, unless they are minors. 

If at any point you experience any of the symptoms related to COVID-19 including fever, runny nose, sore throat, shortness of breath or cough, PLEASE NOTIFY THE OFFICE SO WE CAN RESCHEDULE YOUR APPOINTMENT. We understand your need for physical therapy, but we want to make sure ultimately that everyone in the clinic is protected. 

While your rehabilitation journey to recovery is our priority, so is your safety and health. 

We thank you for your extended patience and support.

Sincerely,  

Physical and Sports Rehab